Hi, I'm in the process of updating the image(s) that appear as the Hero pix on some of my albums. I'm finding that, while all new images I'm including in the album appear upon full rebuild, the new Hero image is not appearing after I upload the album to my website. The new Hero images does, however, appear on the JAlbum preview.

I'm using Filezilla to replace the album folders that reside on my website. I'm also using the 7.3 version of Story. (The same thing also occurred when I was using version 7.1.)

I'm using JAbum 38.1.5.

I use Firefox as my browser.

Any suggestions as to what I might be doing wrong?

Thank you for your help,
DLMST

Hi, I've been uploading to my own domain (dstappan.com) manually without any problems with earlier versions of JAlbum and Story but I'm fine with trying a different method. Are there instructions you can direct me to to upload via the method you suggest?

PS: Browser refresh doesn't show the updated hero image. Nor does deleting the cache from within my domain's admin manager.

Edited by: DLMST on 29 Jan 2026, 15:16
I found the tutorial. I'll give it a try.

Not a clue. This is one of those "impossible" errors. If it's right in local preview, and all of the files are being uploaded, it can't be wrong when viewed from the web site, unless you're using some sort of "make your site faster" server addons that invariably cause more trouble than they're worth. They try to do you a "favor" by stubbornly caching files that shouldn't be cached.

Please give us a link to a page which you believe shows the wrong hero image, and tell us what the correct hero image should look like.

BTW, the virtue of using the jAlbum uploader, besides eliminating the errors caused by trying to upload things selectively, is that it's many, many times faster than FileZilla. The first upload with the jAlbum uploader will be about the same speed, but subsequent updates occur in a fraction of the time.

FileZilla, when uploading an album, has to compare every folder and file in the local album to the versions on the server, then upload the ones that are new or changed. The jAlbum uploader, on the other hand, keeps a manifest file on the server, so when it connects to do the uploading, it doesn't have to laboriously go through every folder and file on the server. It can determine, instantly, what needs to be uploaded, and then just do it.

It also automatically deletes files from the server version that are no longer part of the album, so you don't end up with "orphan" files kicking around.

Hi, here are two examples:
https://www.dstappan.com/gallery/avian-of-beaks-and-bills/index.html
A Red-Shouldered Hawk should appear as the Hero, not the Mourning Doves.

https://www.dstappan.com/gallery/fauna-wildlife-moments/index.html
A Bighorn Sheep Ram (displaying the flehmen response) should appear as the Hero, not the hawk.

As for the image collection for each of the above, all the newly added images are appearing. It's just the Hero that's not updating.

I've tried Firefox, Chrome on my desktop, as well as the laptop and my cell. I've refreshed the browsers, deleted all their history and caches. With regard to my website, I've deleted the cache files via the admin panel.

Of possible interest, both WP Super Cache and Cloudflare are running for my site. These have been onboard since January of 2023.

I could go in to my site, via Filezilla, and manually replace each Hero file if you think that will work.

I really do appreciate your help,
DLMST

I'm seeing the hawk.


I'm seeing the bighorn

In short, you're seeing stale, cached images. Clear your browser cache!

If you're using Chrome or Brave, click the 3 dots or lines at upper right, choose Delete browsing data, and clear just the Cached images and files.

In Firefox, 3 dots, Settings, then Clear browsing data, then Temporary cached files and pages.

If you're using Edge or Safari, stop using them.

Strong recommendation for Brave on all devices. It's "Chrome without the spyware." Ad blocking is baked in - no addon or extension required - so it's fast. They have their own sketchy revenue-generating thing called "Brave Rewards." Just leave it turned off.

And like other browsers, you can get Brave to share everything - bookmarks and passwords, for example - across all devices. I'm using it on a Win11 desktop, a Macbook Air, and an iPhone.

The only downside is that some sites offer to "verify this device for four months," and that sometime doesn't work in Brave, because it blocks that kind of tracking cookie.

Something that raises my suspicions.... On your home page, buried in the page code, is this comment line:

Speed of this site is optimised by WP Performance Score Booster plugin v2.2.3....

This is exactly the kind of "helpful" addon that can cause you to keep seeing stale, cached content. On the page for that plugin, it proudly says, among other things, that it leverages browser caching to improve website performance. Uh-huh....

There's also a reference to CloudFlare. Friends don't let friends use CloudFlare, which is notorious for this kind of stubborn refusal to refresh page content.

Aren't there some apps that will do that, independent of the browser? In other words, you launch the app and paste the URL.

Wouldn't be enough for me - I always end up venturing into the developer's console, where I can manipulate the page elements. Seeing the code is better than nothing, but....