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Replies: 4 - Pages: 1 - Last Post: 8 Jun 24, 13:17 Last Post By: AnCa

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EddyTorremans

Posts: 21
Registered: 22-Mar-2014

Uploading unapproachable
Posted: 8 Jun 24, 10:08

upload unapproachable.jpg (52.9 KB)

Uploading unaproachable is the message I got each time I try to upload a new album. I have been trying each of the ftp settings, to no avail.
Uploading fails each time. See attachement please.
Thank you

RobM

Posts: 4,039
Registered: 4-Aug-2006

Re: Uploading unapproachable
Posted: 8 Jun 24, 10:37

in response to: EddyTorremans

The error message is covering part of the upload locations, have you selected the actual location to upload? Is the web root folder still correctly set?

EddyTorremans

Posts: 21
Registered: 22-Mar-2014

Re: Uploading unapproachable
Posted: 8 Jun 24, 11:05

in response to: EddyTorremans

Upload failure.jpg (50.8 KB)

Thank you Rob, yes I selected the correct destination folder. In this case that folder called Awesome Adventures and the funny thing is that jAlbum seems to create a new folder called Awesome Adventure1 and even Awesome Adventures2 when I renew the browser. See attached.
I'm trying to figure out this issue for hours. I can't find a solid answer.

Update : Problem solved. It seems that jAlbum created extra folders outside of the public_html folder and tried to upload in these extra folders. Sorry, I'm not sure if I explained it correctly.

Edited by: EddyTorremans on 8 Jun 2024, 11:40

RobM

Posts: 4,039
Registered: 4-Aug-2006

Re: Uploading unapproachable
Posted: 8 Jun 24, 13:05

in response to: EddyTorremans

EddyTorremans wrote:
Update : Problem solved. It seems that jAlbum created extra folders outside of the public_html folder and tried to upload in these extra folders.

The uploaded album is accessible, so that is good.

The globe icon, in your screenshot, shows what jAlbum has been told is the root folder, the domain root, not public_html.

AnCa

Posts: 455
Registered: 25-Mar-2005

Re: Uploading unapproachable
Posted: 8 Jun 24, 13:17

in response to: EddyTorremans

EddyTorremans wrote:
It seems that jAlbum created extra folders outside of the public_html folder and tried to upload in these extra folders. Sorry, I'm not sure if I explained it correctly.

In step 2 here: https://jalbum.net/help/en/Publish_to_your_own_site you'll see how to set the web root folder. The web root folder is the folder that has the index.html file for the root of your website, like https://globetrotters.be.

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