Hi

I'm trying to create a new album in version 16.1.2 of jalbum. Everything else gets done, but for every video in the folder, the process fails with the error "c:\folder\filename.mp4:java.io.IOException: CreateProcess error=5, Access denied" (maybe "permission denied", my system is in another language).

I'm on windows, and the files have no readonly:s set, so it's not that the videos themselves are not accessible. Running jalbum as administrator doesn't help, either. Would anyone have an idea about what this might be?

It's not a version issue, either, as I had the same problem already on version 13.2.

Edited by: vsipola on 29-Jul-2018 15:01

Yep. That was it. Checking from the file manager's side, the access rights seemed to be fine for ffmpeg.exe.
However, when I went to the folder with command prompt, and tried to run the ffmpeg.exe manually, I got back access denied. There was probably something wrong with the exe itself.
Apparently the folder with the ffmpeg.exe doesn't get wiped when uninstalling and reinstalling the software.
So I removed the entire \users\username\Appdata\Roaming\jAlbum\bin -folder, uninstalled Jalbum and reinstalled it.

And now it works. Thank you both for your help.