This question is answered.


Permlink Replies: 3 - Pages: 1 - Last Post: 29 Jul 18, 22:18 Last Post By: RobM Threads: [ Previous | Next ]
vsipola

Posts: 2
Registered: 20-Dec-2014
Video creation halts with CreateProcess error=5, Access denied
Posted: 29 Jul 18, 14:53
 
  Click to reply to this thread Reply
Hi

I'm trying to create a new album in version 16.1.2 of jalbum. Everything else gets done, but for every video in the folder, the process fails with the error "c:\folder\filename.mp4:java.io.IOException: CreateProcess error=5, Access denied" (maybe "permission denied", my system is in another language).

I'm on windows, and the files have no readonly:s set, so it's not that the videos themselves are not accessible. Running jalbum as administrator doesn't help, either. Would anyone have an idea about what this might be?

It's not a version issue, either, as I had the same problem already on version 13.2.

Edited by: vsipola on 29-Jul-2018 15:01
RobM

Posts: 3,801
Registered: 4-Aug-2006
Re: Video creation halts with CreateProcess error=5, Access denied
Posted: 29 Jul 18, 15:34   in response to: vsipola in response to: vsipola
Correct
  Click to reply to this thread Reply
Have you checked the permissions for ffmpeg itself? Use SHIFT + Cntrl + C from within jAlbum and ffmpeg is inside the ‘bin’ subfolder.
vsipola

Posts: 2
Registered: 20-Dec-2014
Re: Video creation halts with CreateProcess error=5, Access denied
Posted: 29 Jul 18, 21:59   in response to: RobM in response to: RobM
 
  Click to reply to this thread Reply
Yep. That was it. Checking from the file manager's side, the access rights seemed to be fine for ffmpeg.exe.
However, when I went to the folder with command prompt, and tried to run the ffmpeg.exe manually, I got back access denied. There was probably something wrong with the exe itself.
Apparently the folder with the ffmpeg.exe doesn't get wiped when uninstalling and reinstalling the software.
So I removed the entire \users\username\Appdata\Roaming\jAlbum\bin -folder, uninstalled Jalbum and reinstalled it.

And now it works. Thank you both for your help.
RobM

Posts: 3,801
Registered: 4-Aug-2006
Re: Video creation halts with CreateProcess error=5, Access denied
Posted: 29 Jul 18, 22:18   in response to: vsipola in response to: vsipola
 
  Click to reply to this thread Reply
vsipola wrote:
Yep. That was it.
It was a long shot but glad it fixed it.
Apparently the folder with the ffmpeg.exe doesn't get wiped when uninstalling and reinstalling the software.
So I removed the entire \users\username\Appdata\Roaming\jAlbum\bin -folder, uninstalled Jalbum and reinstalled it.

And now it works. Thank you both for your help.

If you get the same problem again try deleting just the bin folder and ffmpeg file, jAlbum will create a new folder and file as soon as you try to process a video.
Legend
Forum admins
Helpful Answer
Correct Answer

Point your RSS reader here for a feed of the latest messages in all forums