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Permlink Replies: 7 - Pages: 1 - Last Post: 31 Mar 25, 21:22 Last Post By: AnCa
kilobravo

Posts: 154
Registered: 24-Feb-2010
Upload Cancelled.
Posted: 31 Mar 25, 16:34
 
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I have two albums, one for older images and one for newer. They both have the same FTP creds and the newer album uploads just fine. However, I hadn't done a Make/Upload on the older album for some time and when I did this morning, I got an error saying the upload was cancelled.

If I go to Upload/Manage, I can connect without issue and JA begins the upload. But, when it finishes it shows the cancelled message. And if I use the background method for uploading, the blue speedometer on the status bar just scrolls and scrolls.

Any ideas and thanks in advance.
JeffTucker

Posts: 7,935
Registered: 31-Jan-2006
Re: Upload Cancelled.
Posted: 31 Mar 25, 16:41   in response to: kilobravo in response to: kilobravo
 
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It looks like you have the older album directory marked as the web root. It shouldn't be. The web root should be wherever all of the kilobravo.com content goes. It's obscured in your screenshots, but it's probably public_html. Connect to the server, mark the web root correctly, then try doing your upload.
kilobravo

Posts: 154
Registered: 24-Feb-2010
Re: Upload Cancelled.
Posted: 31 Mar 25, 18:12   in response to: JeffTucker in response to: JeffTucker
 
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Thanks, Jeff and sorry about the dialog box obscurring that part of the window. Here's an unobstructed image of the Upload/Manage dialog.

Any other ideas? Many thanks.
JeffTucker

Posts: 7,935
Registered: 31-Jan-2006
Re: Upload Cancelled.
Posted: 31 Mar 25, 18:30   in response to: kilobravo in response to: kilobravo
 
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Same idea. You have older album marked as the web root. This is incorrect. This won't work. You need to click on public_html, then click the jAlbum icon, sixth icon from the left, to "Mark as web root."
kilobravo

Posts: 154
Registered: 24-Feb-2010
Re: Upload Cancelled.
Posted: 31 Mar 25, 20:12   in response to: JeffTucker in response to: JeffTucker
 
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Jeff: My apologies for not getting this the first or even second time but for whatever reason, the U/M dialog is confusing to me and I THINK I understand addressing.

Anyway, when I mark public_html as the root, I get the attached result saying JA can't access the site at //kilobravo.com/older album and yet that address brings up the album in the browser.

Funny but on the Newer Album, the web root icon is showing up on Newer Album, not public_html and yet that album uploads just fine which has added to my confusion.

Again, my apologies and I hope we can get this working again so thanks in advance.
AnCa

Posts: 452
Registered: 25-Mar-2005
Re: Upload Cancelled.
Posted: 31 Mar 25, 20:34   in response to: kilobravo in response to: kilobravo
 
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kilobravo wrote:
Anyway, when I mark public_html as the root, I get the attached result saying JA can't access the site at //kilobravo.com/older album and yet that address brings up the album in the browser.
The URL you set for the web root should be http://kilobravo.com .

The "web root" is the folder with the root of your entire website. So the URL is to the root of your website.

See step 2 here: https://jalbum.net/help/en/Publish_to_your_own_site#a_2._Verify_your_web_root_folder_and_address
kilobravo

Posts: 154
Registered: 24-Feb-2010
Re: Upload Cancelled.
Posted: 31 Mar 25, 21:06   in response to: AnCa in response to: AnCa
 
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When I set the web root to public_html, I got the same error that JA couldn't access the site. THen, while troubleshooting and trying different things, I set the web root to older album and let it determine the upload size after which I said "go." I thought for sure I'd get the same error again but for whatever reason, the upload worked and went to the older folder. I still can't get my head around this but it works and I'm not gonna tease the animals any more, at least for now.

I can't use kilobravo dot com as the web root because there are two albums and I have to differentiate for which is the respective "web root."

Thanks for the help, Jeff.
AnCa

Posts: 452
Registered: 25-Mar-2005
Re: Upload Cancelled.
Posted: 31 Mar 25, 21:21   in response to: kilobravo in response to: kilobravo
 
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kilobravo wrote:
I have to differentiate for which is the respective "web root."
No you don't. The web root is the same for all albums on your site. You set it once for the entire web server.

The "web root" is not the root of your album. It is the root of your entire website.

Your web root should be the public_html folder and its' URL should be http://kilobravo.com.
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