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Permlink Replies: 5 - Pages: 1 - Last Post: 10 Feb 25, 11:00 Last Post By: davidekholm
kilobravo

Posts: 154
Registered: 24-Feb-2010
Unreachable at 191.101.13.157 ?
Posted: 9 Feb 25, 02:13
 
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Since my last issue, I have been getting the attached dialog box when I click on Upload. If I click on OK, JA uploads fine in the background.

But, if I select "Change Location," highlight the hosting service for this site, and click on Connect, again, it uploads but this time not in the background.

Could one of you wizards tell me what the "Unreachable at" business is all about and should I worry about it? TIA
RobM

Posts: 3,967
Registered: 4-Aug-2006
Re: Unreachable at 191.101.13.157 ?
Posted: 9 Feb 25, 11:29   in response to: kilobravo in response to: kilobravo
 
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kilobravo wrote:
Since my last issue, I have been getting the attached dialog box when I click on Upload. If I click on OK, JA uploads fine in the background.

But, if I select "Change Location," highlight the hosting service for this site, and click on Connect, again, it uploads but this time not in the background.

Your albums page shows the last upload was four days ago, have you done an upload since then?

You do now have ‘public_html’ marked as the web root, don’t you?
RobM

Posts: 3,967
Registered: 4-Aug-2006
Re: Unreachable at 191.101.13.157 ?
Posted: 9 Feb 25, 11:30   in response to: kilobravo in response to: kilobravo
 
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I don’t have my own domain so can’t help with how uploading works, other than what is written in the wiki.
davidekholm

Posts: 3,666
Registered: 18-Oct-2002
Re: Unreachable at 191.101.13.157 ?
Posted: 9 Feb 25, 22:59   in response to: kilobravo in response to: kilobravo
 
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That error should go away if you
1) Ensure that you have correct web address set up for your account profile (see Tools->Upload/Manage). A correct web address typically looks like this: https://www.yoursitehere.com
2) Connect to your account using Tools->Upload/Manage, then locate the folder that represents the root of your web site (typically called public_html, http_docs, www, yourdomain.com etc)
3) Right-click that folder and select "Mark as web root"

Now you should be able to upload without that "Unreachable at ..." error
kilobravo

Posts: 154
Registered: 24-Feb-2010
Re: Unreachable at 191.101.13.157 ?
Posted: 9 Feb 25, 23:12   in response to: davidekholm in response to: davidekholm
 
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"Now you should be able to upload without that "Unreachable at ..." error"

And you would be correct, Davide..THANK YOU, no more error and that was it. Had the IP correct but not the web root, now both sites are working normally. Really appreciate the help.
davidekholm

Posts: 3,666
Registered: 18-Oct-2002
Re: Unreachable at 191.101.13.157 ?
Posted: 10 Feb 25, 11:00   in response to: kilobravo in response to: kilobravo
 
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You're welcome!
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