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Permlink Replies: 11 - Pages: 1 - Last Post: 10 Jan 25, 01:58 Last Post By: JerryM Threads: [ Previous | Next ]
JerryM

Posts: 56
Registered: 19-Apr-2004
jA freezes when U click on "open HTML editor"
Posted: 7 Jan 25, 10:28 		 
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Hi to @ jA froggies from snowy Austria and a happy New Year ! :)

When You click on "open HTML editor" icon, jA 3.61 freezes.
In task manager I see 8 (!) Chromium 'subroutines', is this as it is supposed to be ?

Jerry Malinar
JerryM

Posts: 56
Registered: 19-Apr-2004
Re: jA freezes when U click on "open HTML editor"
Posted: 7 Jan 25, 10:29   in response to: JerryM in response to: JerryM 		 
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P.S. I use Tiger skin, didn't test in on other skins, but I guess, it's general issue.
RobM

Posts: 3,947
Registered: 4-Aug-2006
Re: jA freezes when U click on "open HTML editor"
Posted: 7 Jan 25, 11:43   in response to: JerryM in response to: JerryM
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Ensure you have the watchdog enabled, https://jalbum.net/help/en/jAlbum/Preferences#Advanced

Then repeat the steps,, wait for twenty seconds after jAlbum hangs and then force quit. Open jAlbum’s configuration folder and look for the 'thread-dump.txt' file. Attach the file to a follow up post for David to look at.
JerryM

Posts: 56
Registered: 19-Apr-2004
Re: jA freezes when U click on "open HTML editor"
Posted: 7 Jan 25, 12:23   in response to: JerryM in response to: JerryM 		 
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Now I have about 30 Chromium threads ... without clicking on "open HTML" ...
JerryM

Posts: 56
Registered: 19-Apr-2004
Re: jA freezes when U click on "open HTML editor"
Posted: 7 Jan 25, 12:23   in response to: RobM in response to: RobM 		 
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OK
RobM

Posts: 3,947
Registered: 4-Aug-2006
Re: jA freezes when U click on "open HTML editor"
Posted: 7 Jan 25, 20:23   in response to: JerryM in response to: JerryM 		 
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Just tried the HTML editor, no problems on a Mac with jAlbum 36.1.1
davidekholm

Posts: 3,574
Registered: 18-Oct-2002
Re: jA freezes when U click on "open HTML editor"
Posted: 7 Jan 25, 20:24   in response to: JerryM in response to: JerryM 		 
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See if restarting your computer resolves this
JerryM

Posts: 56
Registered: 19-Apr-2004
Re: jA freezes when U click on "open HTML editor"
Posted: 10 Jan 25, 01:13   in response to: davidekholm in response to: davidekholm 		 
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Thank You, dear David, it's very nice of You, but also very funny. :D
JeffTucker

Posts: 8,384
Registered: 31-Jan-2006
Re: jA freezes when U click on "open HTML editor"
Posted: 10 Jan 25, 01:17   in response to: RobM in response to: RobM 		 
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No problem in Win11 with jAlbum 36.1.2. This appears to be specific to one user.
JerryM

Posts: 56
Registered: 19-Apr-2004
Re: jA freezes when U click on "open HTML editor"
Posted: 10 Jan 25, 01:21   in response to: davidekholm in response to: davidekholm 		 
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Attachment thread-dump.txt (86.9 KB)
thread-dump
JerryM

Posts: 56
Registered: 19-Apr-2004
Re: jA freezes when U click on "open HTML editor"
Posted: 10 Jan 25, 01:48   in response to: JerryM in response to: JerryM 		 
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Attachment thread-dump-2.txt (82.2 KB)
Full thread dump ...
JerryM

Posts: 56
Registered: 19-Apr-2004
Re: jA freezes when U click on "open HTML editor"
Posted: 10 Jan 25, 01:58   in response to: JerryM in response to: JerryM 		 
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Attachment Screenshot.jpg (211.0 KB)
task manager screenshot
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