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Permlink Replies: 8 - Pages: 1 - Last Post: 23 Dec 24, 14:22 Last Post By: davidekholm
TomJr

Posts: 14
Registered: 9-Jun-2022
"Show in File System" hangs JAlbum app
Posted: 21 Dec 24, 14:56 		 
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HI all,

I am using JAlbum 36.1 on an Apple M1 Max Studio under OS15.2, and am experiencing JAlbum hang when selecting an image within the album and choosing "show in file system".

I have followed the instructions in the support area to troubleshoot the issue:
  • launch/relaunch JAlbum
  • try several skins to see if it was a skin or JAlbum bug ((Projector, Responsive, Tiger)
  • make small album of images
  • uninstall/reinstall JAlbum.

Images imported into JAlbum are LINKED to the originals (on Dropbox). I do not want to use the COPY options, to save system space.

Quicktime vid link below.
www.nongraphics.com/showinfilesystem.mov

Note that it does display the selected folder path in Finder, but still need to force-quit JAlbum.

Thanks in advance for any help you can provide.

Edited by: TomJr on 21 Dec 2024, 14:56

Edited by: TomJr on 21 Dec 2024, 14:57

Edited by: TomJr on 23 Dec 2024, 12:13
JeffTucker

Posts: 8,104
Registered: 31-Jan-2006
Re: "Show in File System" hangs JAlbum app
Posted: 21 Dec 24, 15:04   in response to: TomJr in response to: TomJr 		 
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TomJr wrote:
Images imported into JAlbum are LINKED to the originals (on Dropbox).

I'll let David chime in, but I suspect the problem is that Dropbox is not part of the file system on your computer. It's external.

(In fact, I'm a little surprised it works at all, even for adding images to the album project.)
RobM

Posts: 3,953
Registered: 4-Aug-2006
Re: "Show in File System" hangs JAlbum app
Posted: 21 Dec 24, 15:04   in response to: TomJr in response to: TomJr 		 
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Turn on ‘Use watchdog under preferences > Advanced
https://jalbum.net/help/en/jAlbum/Preferences#Use_watchdog

The next time you get a hang of twenty seconds or more force quit and post the thread dump, it will be in the configuration folder.
davidekholm

Posts: 3,719
Registered: 18-Oct-2002
Re: "Show in File System" hangs JAlbum app
Posted: 22 Dec 24, 00:17   in response to: TomJr in response to: TomJr 		 
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See if this works better in jAlbum 36.1. v36.1 is running on an updated Java engine (v23). It's this call that probably hangs: 
Desktop.getDesktop().browseFileDirectory(file)
It's a normal call, but interacts with the OS eventually.
TomJr

Posts: 14
Registered: 9-Jun-2022
Re: "Show in File System" hangs JAlbum app
Posted: 22 Dec 24, 12:39   in response to: RobM in response to: RobM 		 
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Attachment thread-dump.txt (67.9 KB)
Hey @RobM,

Here you go. Thanks!

Tom
TomJr

Posts: 14
Registered: 9-Jun-2022
Re: "Show in File System" hangs JAlbum app
Posted: 22 Dec 24, 12:42   in response to: JeffTucker in response to: JeffTucker 		 
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Yeah, I try to work that way to save SSD space.

I do have multiple backups (attached HD and NAS, so at least my files are safe as I can get them.
TomJr

Posts: 14
Registered: 9-Jun-2022
Re: "Show in File System" hangs JAlbum app
Posted: 22 Dec 24, 12:45   in response to: davidekholm in response to: davidekholm 		 
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Dave,

I'm sorry, 35.1 is incorrect, I meant 36.1.

I do have an update, though. This morning I tried again. This time, when I right-clicked "show in file system", it worked fine. The second time, same hangup as initially posted.

Don't know if that helps, but as @JeffTucker said, maybe it's DropBox?

Tom

Edited by: TomJr on 22 Dec 2024, 12:46

Edited by: TomJr on 22 Dec 2024, 12:48
RobM

Posts: 3,953
Registered: 4-Aug-2006
Re: "Show in File System" hangs JAlbum app
Posted: 22 Dec 24, 13:10   in response to: TomJr in response to: TomJr
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TomJr wrote:
Hey @RobM,

Here you go. Thanks!

Tom

Thread dump is something David understands and might be useful to him.

Edited by: RobM on 22 Dec 2024, 12:10

Edited by: RobM on 22 Dec 2024, 14:45
This looks interesting, based on David’s post above.
Thread[#19,JavaFX Application Thread,5,system]
java.desktop@23.0.1/sun.lwawt.macosx.LWCToolkit.doAWTRunLoopImpl(Native Method)
java.desktop@23.0.1/sun.lwawt.macosx.LWCToolkit.doAWTRunLoop(Unknown Source)
java.desktop@23.0.1/sun.lwawt.macosx.LWCToolkit.invokeAndWait(Unknown Source)
java.desktop@23.0.1/sun.lwawt.macosx.LWCToolkit.invokeAndWait(Unknown Source)
java.desktop@23.0.1/sun.lwawt.macosx.CAccessibility.invokeAndWait(Unknown Source)
java.desktop@23.0.1/sun.lwawt.macosx.CAccessibility.invokeAndWait(Unknown Source)
java.desktop@23.0.1/sun.lwawt.macosx.CAccessibility.getAccessibleRole(Unknown Source)
davidekholm

Posts: 3,719
Registered: 18-Oct-2002
Re: "Show in File System" hangs JAlbum app
Posted: 23 Dec 24, 14:22   in response to: RobM in response to: RobM 		 
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I'd say this points to a Java platform integration issue:
Thread[#24,AWT-EventQueue-0,6,main]
java.desktop@23.0.1/com.apple.eio.FileManager._revealInFinder(Native Method)
java.desktop@23.0.1/com.apple.eio.FileManager.revealInFinder(Unknown Source)
java.desktop@23.0.1/sun.lwawt.macosx.CDesktopPeer.browseFileDirectory(Unknown Source)
java.desktop@23.0.1/java.awt.Desktop.browseFileDirectory(Unknown Source)


I did some googling to no avail. See if you can pinpoint what scenario triggers this, then file a report to https://bugs.openjdk.org/.
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