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Permlink Replies: 8 - Pages: 1 - Last Post: 4 Aug 24, 20:17 Last Post By: JeffTucker
devid

Posts: 1
Registered: 21-May-2008
Online jAlbum - upload problems
Posted: 4 Aug 24, 11:17
 
since yesterday i can no longer upload photo's for a online album - even small resolutions - everytime an error after trying to upoad the first foto

Edited by: JeffTucker on 4 Aug 2024, 08:14, to add info to the title
RobM

Posts: 3,953
Registered: 4-Aug-2006
Re: upload problems
Posted: 4 Aug 24, 12:05   in response to: devid in response to: devid
 
Can you post the full error code from the system console?
RobM

Posts: 3,953
Registered: 4-Aug-2006
Re: upload problems
Posted: 4 Aug 24, 12:14   in response to: RobM in response to: RobM
 
By the way, you have missing thumbnails at https://devid.jalbum.net/Artificial-Intelligence-Creations-/
They have not been uploaded.
JeffTucker

Posts: 8,297
Registered: 31-Jan-2006
Re: upload problems
Posted: 4 Aug 24, 13:31   in response to: RobM in response to: RobM
 
RobM wrote:
Can you post the full error code from the system console?

He’s using online jAlbum.
JeffTucker

Posts: 8,297
Registered: 31-Jan-2006
Re: upload problems
Posted: 4 Aug 24, 13:51   in response to: JeffTucker in response to: JeffTucker
 
I can confirm that online jAlbum appears to be broken. I can't upload images from Windows or macOS, with a very solid internet connection.

Anders will need to investigate.

(I'll move this thread to Uploading, which is a better fit.)
AnCa

Posts: 326
Registered: 25-Mar-2005
Re: Online jAlbum - upload problems
Posted: 4 Aug 24, 19:49   in response to: devid in response to: devid
 
Should be fixed now, so please try again. Thanks for reporting!

The scaling of the thumbnails stopped working, so you have to delete the broken ones, and then upload them again. I'll investigate further why this happened and make sure it doesn't happen again. (Seems like the server ran out of some file handling resource.)
JeffTucker

Posts: 8,297
Registered: 31-Jan-2006
Re: Online jAlbum - upload problems
Posted: 4 Aug 24, 19:58   in response to: AnCa in response to: AnCa
 
You're probably going to have to help some users clear out the debris from earlier failed efforts. I started a new album, and added 5 images, but I noticed that there were 7 thumbnail boxes, two of them with "broken image" indicators rather than thumbnail images, but seemingly without a way to delete them. The album it created was a bit of a mish-mash.
JeffTucker

Posts: 8,297
Registered: 31-Jan-2006
Re: Online jAlbum - upload problems
Posted: 4 Aug 24, 20:06   in response to: JeffTucker in response to: JeffTucker
 
It also doesn't seem to be able to extract a representing thumbnail for the album, so the profile page is showing a generic thumbnail. I got around it by editing the album and clicking "next" to get off the existing "broken image" entry for Cover. The problem did not persist, happily. Once I had cleared out that one failure, a subsequent album behaved normally, extracting the representing image on its own.

In short, some lingering messiness.
JeffTucker

Posts: 8,297
Registered: 31-Jan-2006
Re: Online jAlbum - upload problems
Posted: 4 Aug 24, 20:17   in response to: AnCa in response to: AnCa
 
AnCa wrote:
(Seems like the server ran out of some file handling resource.)

jAlbum should get one of those hosting plans that has "unlimited everything." You could probably also get a free domain for life, and Wordpress optimization, too.
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