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Permlink Replies: 2 - Pages: 1 - Last Post: 4 Aug 22, 23:40 Last Post By: JeffTucker Threads: [ Previous | Next ]
KWP335

Posts: 1
Registered: 25-Sep-2017
Returning user trying to regain access to photos
Posted: 1 Aug 22, 04:09
 
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i recently resubscribed to jalbum after my account subscription ended about 3 years ago. the old albums are on my homepage, but once i try to click to open them, there is a popup saying the link has expired. Is there a way for me to regain access to these photos or are they gone forever?:(
JeffTucker

Posts: 8,323
Registered: 31-Jan-2006
Re: Returning user trying to regain access to photos
Posted: 1 Aug 22, 04:12   in response to: KWP335 in response to: KWP335
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You'll have to contact the jAlbum help desk for this. If your old albums still exist, they may have to be resurrected from "cold storage."
JeffTucker

Posts: 8,323
Registered: 31-Jan-2006
Re: Returning user trying to regain access to photos
Posted: 4 Aug 22, 23:40   in response to: JeffTucker in response to: JeffTucker
 
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Looks like Anders has done his magic, and the albums are back. I'll mark this "answered." :)
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