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Permlink Replies: 3 - Pages: 1 - Last Post: 3 Dec 19, 14:37 Last Post By: jpalik
jpalik

Posts: 23
Registered: 19-Feb-2012
Cannot connect to my website with Upload
Posted: 2 Dec 19, 15:02
 
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I am using the Tiger skin and just updated to jAlbum 17,1,1 and I cannot upload to my website. The error message is Can't connect. Server reported: Login authentication failed.

Has something changed?

Jim
JeffTucker

Posts: 8,039
Registered: 31-Jan-2006
Re: Cannot connect to my website with Upload
Posted: 2 Dec 19, 15:03   in response to: jpalik in response to: jpalik
 
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(Thread moved - the skin has nothing to do with uploading an album.)
JeffTucker

Posts: 8,039
Registered: 31-Jan-2006
Re: Cannot connect to my website with Upload
Posted: 2 Dec 19, 15:07   in response to: jpalik in response to: jpalik
 
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jpalik wrote:
I am using the Tiger skin and just updated to jAlbum 17,1,1....

The current version of jAlbum is 19.1. Why are you using an out-of-date version? Your license covers the latest version.

The error message is Can't connect. Server reported: Login authentication failed.

That's pretty clear - it doesn't recognize your username or password. Pull up Tools, Upload/Manage, and take a look at the settings for your server. If you think they're correct, but they still don't work, you'll have to contact your web host for more information.
jpalik

Posts: 23
Registered: 19-Feb-2012
Re: Cannot connect to my website with Upload
Posted: 3 Dec 19, 14:37   in response to: JeffTucker in response to: JeffTucker
 
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Thank jGromit,

I am contacting my provider.

Jim
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