This question is answered. Helpful answers available: 2. Correct answers available: 1.


Permlink Replies: 3 - Pages: 1 - Last Post: 03-Dec-2019 14:37 Last Post By: jpalik Threads: [ Previous | Next ]
jpalik

Posts: 81
Registered: 19-Feb-2012
Cannot connect to my website with Upload
Posted: 02-Dec-2019 15:02
 
  Click to reply to this thread Reply
I am using the Tiger skin and just updated to jAlbum 17,1,1 and I cannot upload to my website. The error message is Can't connect. Server reported: Login authentication failed.

Has something changed?

Jim
jGromit

Posts: 7,356
Registered: 31-Jan-2006
Re: Cannot connect to my website with Upload
Posted: 02-Dec-2019 15:03   in response to: jpalik in response to: jpalik
 
  Click to reply to this thread Reply
(Thread moved - the skin has nothing to do with uploading an album.)
jGromit

Posts: 7,356
Registered: 31-Jan-2006
Re: Cannot connect to my website with Upload
Posted: 02-Dec-2019 15:07   in response to: jpalik in response to: jpalik
 
  Click to reply to this thread Reply
jpalik wrote:
I am using the Tiger skin and just updated to jAlbum 17,1,1....

The current version of jAlbum is 19.1. Why are you using an out-of-date version? Your license covers the latest version.

The error message is Can't connect. Server reported: Login authentication failed.

That's pretty clear - it doesn't recognize your username or password. Pull up Tools, Upload/Manage, and take a look at the settings for your server. If you think they're correct, but they still don't work, you'll have to contact your web host for more information.
jpalik

Posts: 81
Registered: 19-Feb-2012
Re: Cannot connect to my website with Upload
Posted: 03-Dec-2019 14:37   in response to: jGromit in response to: jGromit
 
  Click to reply to this thread Reply
Thank jGromit,

I am contacting my provider.

Jim
Legend
Forum admins
Helpful Answer
Correct Answer

Point your RSS reader here for a feed of the latest messages in all forums