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Permlink Replies: 3 - Pages: 1 - Last Post: 14-Jan-2019 16:07 Last Post By: jGromit
msand42

Posts: 23
Registered: 12-Feb-2006
v17.1.5 install problem
Posted: 14-Jan-2019 13:47
 
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I just attempted to install 17.1.5 to replace 15.4. The install completed, but when I launched jAlbum 15.4 came up. Did I have to first uninstall 15.4? I believe that on previous updates I did not have to uninstall the previous version.
jGromit

Posts: 8,619
Registered: 31-Jan-2006
Re: v17.1.5 install problem
Posted: 14-Jan-2019 13:58   in response to: msand42 in response to: msand42
 
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It shouldn't be necessary to uninstall the previous version - the installer script should take care of that. Rather than puzzle over why it's not working properly, it will be easier simply to uninstall any and all older versions manually - it should take only a minute or two.

See https://jalbum.net/forum/thread.jspa?threadID=35746
msand42

Posts: 23
Registered: 12-Feb-2006
Re: v17.1.5 install problem
Posted: 14-Jan-2019 15:59   in response to: jGromit in response to: jGromit
 
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This is weird...
I ran Windows 7 Uninstall on the old version.
As expected, the jAlbum icon was no longer in the Start Menu.
Then I went to C:\Program Files\jAlbum to see if there were any stray files that the uninstall did not remove. Much to my shock the entire jAlbum application was still there, including the exe file. It was as if the uninstall did nothing!
I then manually deleted the jAlbum folder and successfully installed the new version.
jGromit

Posts: 8,619
Registered: 31-Jan-2006
Re: v17.1.5 install problem
Posted: 14-Jan-2019 16:07   in response to: msand42 in response to: msand42
 
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It might have been some kind of permission problem - you might have installed the application as "administrator," but did the uninstall without the needed permissions. Tough to tell.

But a little manual housecleaning never hurts. I sometimes do that just to clear out the debris from the jAlbum beta testing I do - that can leave various unwanted bits and pieces floating around.
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