Not sure if this is an issue with my configuration or not but 34.3.1 stalls when starting up and never fully initializes. If I revert back to JAlbum 34.2 the startup and operation of JAlbum works as expected.

So after installing 34.3.1 I initiate the startup of the software and the process of working through the normal gui sequence take an extremely long time. Eventually, maybe after 5 minutes, I see a typical startup landing page where projects are listed on the left side of the app gui and where I would typically see my images, there are nothing but blanks. Also, when it reaches this point, on the bottom left of the panels there is a spinning wheel with 'Loading skin Story". I've left it for several hours at this point but it never progresses any further. The menu bar does get populated but nothing responds in the menu. I've also attached a screen print of the JA interface when it's reached this point.

During the startup of 34.3.1, JAlbum took a dump and I've attached that to this thread.

I'm running:

Model Name: iMac
Model Identifier: iMac14,2
Processor Name: Quad-Core Intel Core i5
Processor Speed: 3.2 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 24 GB
Boot ROM Version: 433.140.2.0.0

System Version: macOS 10.15.7 (19H2026)
Kernel Version: Darwin 19.6.0

Any thoughts or guidance appreciated.

Rob MacDonald

Thanks David. When I launch the version you provided via the above link, nothing at all happens. I never see the standard JA startup dialog and if I look at the MacOS force quit options, JA does not show up as a running task. The only thing that does happen is the JA icon will appear on the MacOS task bar at the bottom of the screen. Screen image attached.

Not sure if these messages from the System log are of any help?

Apr 18 07:40:58 RobsiMac-2 com.apple.xpc.launchd[1] (com.apple.xpc.launchd.oneshot.0x1000002e.jAlbum33398): Service exited with abnormal code: 30
Apr 18 07:41:40 RobsiMac-2 com.apple.xpc.launchd[1] (net.jalbum.1718433411): Service exited with abnormal code: 30
Apr 18 07:42:21 RobsiMac-2 com.apple.xpc.launchd[1] (net.jalbum.1718433421): Service exited with abnormal code: 30
Apr 18 07:46:33 RobsiMac-2 com.apple.xpc.launchd[1] (com.apple.xpc.launchd.oneshot.0x10000030.jAlbum33564): Service exited with abnormal code: 30
Apr 18 07:51:17 RobsiMac-2 com.apple.xpc.launchd[1] (net.jalbum.1726433617): Service exited with abnormal code: 30
Apr 18 07:52:04 RobsiMac-2 com.apple.xpc.launchd[1] (net.jalbum.1726433625): Service exited with abnormal code: 30
Apr 18 08:00:10 RobsiMac-2 com.apple.xpc.launchd[1] (net.jalbum.1726433735): Service exited with abnormal code: 30
Apr 18 08:01:21 RobsiMac-2 com.apple.xpc.launchd[1] (net.jalbum.1726433767): Service exited with abnormal code: 30

Rob

Hi David,

That new version worked and the app is acting completely normal. Thank you very much for the quick assistance !! Much appreciated.

Rob

Happy to hear that Rob!

You're welcome Dan