I have tried to upload my album a half dozen times, waiting 20+ minutes or more while it hangs on "Album size ..." wheel spinning, never gets to point to say OK. I updated to 16.1, problem persists. I have plenty of space on my account. I am using a skin (MatrixSlide) that I have used many times. Album size and content (photos, music) similar to previous albums. Minor disaster; was counting on showing this in two days. I pay for Standard License, Premium storage, expires 2020.
there is nothing that includes the file extension .jmf. I found folders with all the album names, but am uneasy that I'm deleted the album I spent many hours creating. ?? When I click on delete, is asks whether I want to delete the directory "Filename" and all its subdirectories.
there is nothing that includes the file extension .jmf.
The file won't be on your PC. If it exists at all, it's on the server.
ETA: I just confirmed it. It's sitting in the directory on the server with your "Riverboat cruises" album. I don't have the necessary permissions to delete it - you have to do it.
So, from within jAlbum, choose Tools, Upload/Manage. Then click Connect to connect to your account on jalbum.net. Open the RIverboat cruises folder, click on the manifest.jmf file, and delete it. Then close the window. Open your project, and try uploading it again.
I'm assuming this is the album you're trying to update. If not, just follow the same instructions for the one you are trying to update.
Thank you for your patience. I figured out how to find the files ... must click on "Advanced" before the files will show. I found the files in Riverboat Cruises and other albums, but Baltic Sea Cruise doesn't exist yet on the server (I am trying to upload a new album). I can't get past select a location, then it gets stuck on Album size. Totally baffled.
I did a VERY small test file, a new album with a new name, just to eliminate other possibilities. It's clear my account is still okay, password okay, personal computer okay, etc. Same skin (MatrixSlide), but no adjustments to images (cropping, straightening, caption) and no music. I tried again this morning with the real file (approx. 300 images plus music) and still won't go past calculating file size.
Hmmm.... One option is to use FileZilla to do the uploading. That would be much less likely to get stuck on one image, though it's hard to tell for sure. Do you have FileZilla? Have you used it?
The second option is to zero in on the problem image, if there is one, by "excluding halves."
Select half the images in the album (click on #1, scroll, shift-click #150), then click the "exclude" icon, or just hit the "minus" key on your keyboard. This is better than deleting them, because it preserves any comments or titles you've entered. Now make the album and see if you can upload it.
If it works, include 1-150, exclude 151-300, make the album, and see what happens. If it fails, include 1-75 and leave 76-150 excluded. In short, keep taking half and half again until you narrow it down to the problem image.