This question is answered. Helpful answers available: 2. Correct answers available: 1.


Permlink Replies: 5 - Pages: 1 - Last Post: 21-Jul-2010 21:30 Last Post By: AnCa Threads: [ Previous | Next ]
emdejong

Posts: 3
Registered: 16-Jun-2009
Fail to log in on iPhone
Posted: 21-Jul-2010 20:50
 
  Click to reply to this thread Reply
When Jalbum on my iPhone asks me my user name and password, I get a message that the data is incorrect. However, I can log in on my computer with the same data.
Am I doing anything wrong? Do I need a different password?
I tried to reinstall the application but that did not help.
Who can help me out?
Thx,
Eric de Jong
AnCa

Posts: 559
Registered: 25-Mar-2005
Re: Fail to log in on iPhone
Posted: 21-Jul-2010 21:04   in response to: emdejong in response to: emdejong
 
  Click to reply to this thread Reply
You should use the same username and password as you use for this site. There should not be any difference.

What exactly does the message say?
emdejong

Posts: 3
Registered: 16-Jun-2009
Re: Fail to log in on iPhone
Posted: 21-Jul-2010 21:14   in response to: AnCa in response to: AnCa
 
  Click to reply to this thread Reply
Thanks for your reply.

The message says: "Login failed! wrong username or password"
Could it be that the iPhone application does not accept certain characters, such as "&" in the password? The computer app accepts it and iPhone normally does too.

Eric
AnCa

Posts: 559
Registered: 25-Mar-2005
Re: Fail to log in on iPhone
Posted: 21-Jul-2010 21:19   in response to: emdejong in response to: emdejong
 
  Click to reply to this thread Reply
Yes, that can certainly be the case. I just tried with a password containing "&" and it did not work. It's a bug we will have to fix.
emdejong

Posts: 3
Registered: 16-Jun-2009
Re: Fail to log in on iPhone
Posted: 21-Jul-2010 21:27   in response to: AnCa in response to: AnCa
 
  Click to reply to this thread Reply
I changed my password, leaving the '&' character out and now it works.
It would be nice if you would solve that bug.
Thanks,
Eric
AnCa

Posts: 559
Registered: 25-Mar-2005
Re: Fail to log in on iPhone
Posted: 21-Jul-2010 21:30   in response to: emdejong in response to: emdejong
 
  Click to reply to this thread Reply
If you keep the & in the password, you can enter %26 on your iPhone and then it will work. At least untill we fix this. Then you have to enter & again.
Legend
Forum admins
Helpful Answer
Correct Answer

Point your RSS reader here for a feed of the latest messages in all forums