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Permlink Replies: 1 - Pages: 1 - Last Post: 28-Oct-2017 02:33 Last Post By: jGromit
Photog1963

Posts: 1
Registered: 13-May-2016
Wrong Jalbum username or password
Posted: 28-Oct-2017 01:39
 
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Attachment username.jpg (258,1 KB)
I have a pro license and use JAlbum on my desktop & laptop, I have the latest version of JAlbum on both computers. I can log in from the applicationon the desktop computer but not the laptop. Both computers are identical in versions (windows 10) , etc. I have even double checked to be sure I'm logged off the application on the desktop, and still cannot log in from the laptop.
Is there something I can do to fix this?

Thank you for your time & assistance,

Phill

jGromit

Posts: 33,207
Registered: 31-Jan-2006
Re: Wrong Jalbum username or password
Posted: 28-Oct-2017 02:33   in response to: Photog1963 in response to: Photog1963
 
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You should be able to log in from both desktop and laptop at the same time (I do that routinely). All I can suggest is that you double-check the password you're using on the non-working machine. Remember that passwords are case-sensitive (usernames aren't).
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