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Permlink Replies: 4 - Pages: 1 - Last Post: 03-Dec-2015 15:48 Last Post By: AnCa
bobharris

Posts: 4
Registered: 1-Aug-2008
Empty folders in online albums
Posted: 27-Nov-2015 21:11
 
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I have created a number of (password protected) albums (Turtle, multiple folders) and posted them on bobharris.jalbum.net. Everything works OK on a PC.
With my Android phone (OnePlus One) I can log in to the individual albums and see the folders, but they are reported as empty.
Can someone please help?
RobM

Posts: 4,382
Registered: 4-Aug-2006
Re: Empty folders in online albums
Posted: 27-Nov-2015 23:44   in response to: bobharris in response to: bobharris
Correct
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You really need to make a test album that you are happy for others to access, otherwise there is very little to go on. You could try disabling the mobile version of your album, see http://jalbum.net/help/en/JAlbum/Website/Album for details if you are not sure how to.
bobharris

Posts: 4
Registered: 1-Aug-2008
Re: Empty folders in online albums
Posted: 29-Nov-2015 14:30   in response to: RobM in response to: RobM
 
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Thanks. Disabling the mobile version worked. Do you know why this is necessary?
RobM

Posts: 4,382
Registered: 4-Aug-2006
Re: Empty folders in online albums
Posted: 29-Nov-2015 15:53   in response to: bobharris in response to: bobharris
 
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The mobile version was made as, until recently, most skins were not responsive and didn't work well on mobile phones. You could check your settings, jAlbum/Settings/Advanced/Metadata, is RSS turned on or off? See http://jalbum.net/help/en/jAlbum/Settings/Advanced

The mobile version and some skins require the RSS file to function. If you want the mobile version to work try checking the RSS file option, remake and upload your album, then re-enabling the mobile version on your albums page.
AnCa

Posts: 2,101
Registered: 25-Mar-2005
Re: Empty folders in online albums
Posted: 03-Dec-2015 15:48   in response to: bobharris in response to: bobharris
 
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Due to a recent bug, folders containing space couldn't be viewed in the mobile versions of the albums. This has been fixed since a few days ago, so it should work even if you enable the mobile version again.
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