Q. How to delete an Jalbum.net account
A. PM observer or send an e-mail to accounts AT jalbum.net .

Q. Is Jalbum Account only for hosting albums?
A. Yes and no, it is a general hosting solution, although it's tailored to the needs of Jalbum users, so that they have an easy way to share their albums. With themes, share, privacy and password protect options.

Q. I have not received my confirmation e-mail can you help me?
A. Yes please send me e-mail with your username from the e-mail address you used when you registered the account to accounts AT jalbum.met

Q. I have registered two accounts with the same e-mail address can you help me?
A. You can only have one Free account per e-mail address. Please send me e-mail with the username you want to keep and what username you want to delete from your registered e-mail address.

Q. I have got my e-mail confirmation now what to do?
A. See our tutorials here is a link to the publish section http://www.jalbum.net/tutorials/publish

Q. Can I customize the home page of my account?
A. No you can't make your own index.html. But login to your account and press Settings and Choose a theme. Our Premium and Power users also have the option to Make their own theme.

Q. Is it possible to password protect my albums?
A. Yes, in the Jalbum Client. Load your album, press the downarrow in the Publish button and select Manage. Then connect to your account and just right click the folder or album you wish to protect and set your password. You can also password protect your album on the site, just login to http://jalbum.net press your tab and hover over your album and select Edit on the album you wish to password protect. Remember that login/password is case sensitive Secret and secret is not the same.

Q. Can I only publish my albums to your site? I have my own web site.
A. You can publish Jalbum albums to any site you have access to. Jalbum Accounts is an easy alternative and you have some extra features as password protect built in. The password protection is only for Jalbum.net Accounts when it's integrated with our server. Also your album looks nice too.

Q. I find 30MB rather limited. Why not more?
A. We have costs for running servers and providing bandwidth so it's hard to offer unlimited storage. Others might offer more, but we let you control the appearance and avoid ads. The 30MB is good for around 200 images in decent size and it doesn't expire after 30 days. Consider it a fair, relaxed way to try out this hosting. Also our new site gives you themes and a way to show your work for all our Jalbum.net visitors!

Q. Do you support PHP?
A. No

Q. Do I have to use the Jalbum client to publish to my account?
A. No, you can use any SFTP (secure ftp) capable software. For Windows, we recommend the free FileZilla or WinSCP, and for Mac we can recommend the free FileZilla and Cyberduck client. Note however that since Jalbum 7.3, Jalbum can now publish any file or folder by dragging and dropping them onto the publish window of Jalbum. Jalbum is MUCH faster than ordinary Sftp softwares because it's hard integrated with our servers. If speeds an option use Jalbum Client to publish!

Q. Is there any restrictions in selling photos from Jalbum account?
A. No there is no restriction in our hosting your are free to advertise your photos or products in the photos. Feel free to check out our different skins.

Q: I've changed my password at jalbum.net and now I can't login to my jalbum.net account with the Jalbum Software i get "Java.net.SocketExeption: Auth Fail"
A: Start Jalbum Client press Publish and edit the password field to your new password and press 'Connect'

Q. I'd like to see support for enter advanced hosting feature here
A. Please let us know about your wishes, but we also need to say that Jalbum hosting doesn't primarily try to compete with all the features of a generic web host. We try to be the easiest way to host your Jalbum albums and web site.