Got stuck? There's a good chance that the solution to your problem can be found among the questions and answers below. Still clueless? Post your question in our
friendly forum or
contact us directly.
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General jAlbum questions
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Yes, you can publish jAlbum albums to any site you have access to if you are using the jAlbum Desktop Application.
Learn how.
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The frog is called Dor and was a hand puppet David (jAlbum founder) had as a child. It has come alive with jAlbum and is now our community mascot and company logo.
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jAlbum is
free to use only for non-commercial purposes. Commercial users need to
acquire a jAlbum Pro license. We hope you think that's fair.
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jAlbum accounts
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First, make sure the confirmation e-mail isn't blocked by your e-mail service (put in the spam folder for instance). If you still can't find it, please e-mail
account@jalbum.net with your username from the e-mail address you used when you registered the account.
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Sign in to jalbum.net and go to
Settings tab. Click the
Change E-mail box and change it there. When you have changed your address you need to validate the new address by clicking a link in the validation e-mail that we send out to you.
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You can change your username to another (available) username by signing in to jalbum.net, go to your Settings tab and then Show->Change username.
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Go to your Settings tab and expand the Close account box. Authenticate yourself by entering your password. We would also appreciate if you could tell us why you want to close your account as this will help us improve our service. Click Delete me and confirm that you wish to close your account.
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Sign in to jalbum.net and go to the
Settings tab. You'll find the
E-mail notifications settings there. Check or un-check if you want e-mail notifications for different things happening on the site and on your albums. You can always sign in to jalbum.net and see your notifications on your
Activity page.
For information on how to to turn off notifications from our forum, see this post:
http://jalbum.net/forum/thread.jspa?threadID=39660
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jAlbum Desktop Application
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The jAlbum Desktop Application is an application that you
download and install on your computer. It has more customization options than Online jAlbum (browser based) and gives you complete control of the way your albums look. With the Desktop App you can also upload albums to your own site.
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- Download and install the application
- Start the application, and sign in to it using your jAlbum account
- Drag and drop images into the application
- Choose a skin and click "Make album"
- After Preview, click "Upload"
See the tutorial "Publish your first album"
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- Click on the album that you'd like to modify in your list of recent albums in the jAlbum application. If you can't find the album in the list, open the album project from the menu (File -> Open Album Project).
- Add more photos by clicking the "Add" button.
- Click "Make album".
- Click "Upload" (only the changes will be uploaded).
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The first time you press the "Upload" button in the application you will be asked where you want to upload your album to, but you can always change the location you wish to upload to later on by pressing the "Change location" button in the confirmation window that pops up after pressing the "Upload" button. You can also manage your "Account profiles" by selecting Tools > Publish/Manage from the top menu of the application.
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In the jAlbum application:
- Right click the album in the album project list and choose "Delete".
- Select "Delete published album...".
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There are a few reasons why this might happen.
- One is that the publication of the album did not complete successfully.
- Another is that you did not sign in before making the album.
- Last, you might have changed a "Privacy" setting
To make sure your published albums show up, start the jAlbum application, making sure that you sign in when you do so. Now open the album project and click the "Upload button". Now when the confirmation window shows, click the "Privacy" button and select "Visible on profile page" and continue to upload the album. It should now show on your profile page.
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- Start the jAlbum Desktop Application
- Create a new album project by selecting File->New Album Project.
- Create your sub folders by pressing the "New folder" button.
- Open one subfolder at a time, press the "Add" button and open the folder with your images and select the images you wish to add. To select all images in a folder press (CTRL+A) on PC or (CMD+A) on Mac.
- Click "Make album" and then "Publish".
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Go to
the skins section on this site and find a compelling skin. Click the "Install skin" button and choose to open with the jAlbum application. After the skin has been installed by the application it will be ready to use for your next album.
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No, uninstalling jAlbum won't delete your albums, images, or project files. Enjoy the latest version!
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You need to have an activated jAlbum license. You can either
purchase one separately or get one included when you
purchase a Premium or Power account for our storage solution. If you are using the jAlbum Desktop Application you also have to open up your album settings and check the "Exclude credit links" checkbox on the "Pages" tab.
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jAlbum Pro license
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To activate the license simply sign in to the jAlbum application by pressing the "Sign in" button in the top left corner. You need to sign in with the same username used to buy the license.
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jAlbum needs to have access to the Internet in order to activate the license. Ensure that your software firewall isn't blocking jAlbum from outgoing access. Also, if you're behind a "http proxy", make sure you enter the address and port of the proxy under Advanced preferences
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No, the license is personal. You can use it on any number of computers. Just remember to sign in to the application to activate your license.
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No. The license is personal so you can use the same license for all of your clients.
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You'll be able to use jAlbum 10 indefinitely. There's a possibility, however, that your favorite skin might be updated, and to get the benefits of the update, it would be necessary to upgrade jAlbum at the same time. But you should be able to stick with current versions of both for the foreseeable future (there are people out there who are using truly prehistoric versions of jAlbum!).
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No, not unless you are interested in the
other advantages that the Pro license brings.
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The license is only valid for albums made with the current version of jAlbum. Just rebuild your albums with the latest version and the ads will be removed.
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No. Just sign in to the application and check "Remember me" when you are online, if you don't sign out, jAlbum will remember your license. So the next time you start the application while offline the license will still be active.
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Make sure you have an activated license.
Select the menu "Album" -> "Settings..." -> "Pages" and make sure "Exclude credit links" is checked. Then you have to rebuild and publish your album.
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jAlbum storage
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The free Trial jAlbum account holds 10 GB, which is approximately 50000 web-sized photos, but it can depend heavily on how large your photos are. If you want to upload more, you can
upgrade to a Power account.
Note that the Trial account expires after 30 days, so make sure you upgrade before that in order to keep your albums.
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We keep any albums published to your storage for 30 days after the expiration. After that we will remove them. However you can still engage in the community and post questions in the support forum even after your trial period is over.
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We will not delete your albums. You will however not be able to view your albums or publish new albums to your storage. As soon as you extend your subscription you'll have full access to your storage and albums again. You can still engage in the community and post questions in the support forum even after your subscription has expired.
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Well, yes and no. It's tailored to the needs of jAlbum users, so that they have an easy way to share their albums, but you can host other types of files as well.
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No. No, you can use any SFTP (secure FTP) capable software. Note however that when publishing to our storage, the jAlbum application is MUCH faster than ordinary SFTP software because it's optimized to work with our servers.
If you still want to use a third party FTP software we can recommend FileZilla (for Windows, Mac, and Linux), WinSCP (Windows only) or Cyberduck (Mac only). Just remember to configure your software to use SFTP over port 22.
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Online jAlbum
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Online jAlbum is the easiest and fastest way to get create and publish albums. Online jAlbum is instantly available in any web browser.
Try Online jAlbum.
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First, you need to add storage for your jAlbum account. Then simply follow the instructions below:
- Go to http://jalbum.net/create.
- Add your photos on the Photos tab. Add captions, change ordering.
- Name your album on the Info tab.
- Choose the layout on the Design tab.
- Save and exit to make your album available.
Learn more about jAlbum storage
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- Sign in to jalbum.net
- Press your username tab.
- Hover the mouse over your jAlbum and select Edit.
- Make your changes and select Save and exit.
You can only edit albums created with Online jAlbum this way.
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- Sign in to jalbum.net
- Press your username tab.
- Hover the mouse over your jAlbum and select Delete album.
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jAlbum widgets
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Widgets are little tools that add functionality like visitor commenting to your album. Each album can have its own set of widgets. The widgets are visible in a discreet little toolbar in the bottom of your album. You can modify your widgets on the
user tab if you
sign in to this site. Hover the mouse over the album that you want to modify and select
Edit Album.
Learn more about jAlbum widgets.
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- Sign in to jalbum.net
- Press your username tab.
- Hover the mouse over your album and select Edit album.
- Select the widgets that you want to use.
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- Confirm that the skin being used supports widgets
- Confirm that Widget support is enabled in the jAlbum Desktop Application. Open up the album settings (press F4 or select “Album” then “Settings” from the menu), click on the “Advanced” button then select the Metadata” tab. Make sure that the Include jAlbum widget support checkbox is selected.
- Make sure that you are signed in to the jAlbum Desktop Application (not just the website) before you make your album.
Widgets don't show in the local preview on your computer. Publish your album to check if it works!
If you have followed all of the steps above and still can't get it to work, ask for help in the widget section of our forum.
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Photobooks
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We are sorry to inform you that we have decided to discontinue the Breezebook product line. Instead we will now focus on the things that we do best, helping our users to create stunning photo album presentations for the web. You can read more about that
in our blog.
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Advanced
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First
sign in. Then click on the tab with your username. Hover over the album you wish to link to and select
share.
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If you have published your album to your jAlbum account just follow the simple steps below (if you are publishing to your own site you need to ask your hosting provider how to enabled password protection on folders):
- Sign in to jalbum.net
- Press your username tab.
- Hover the mouse over your album and select Edit album.
- If you published using Online jAlbum you can assign a password to your album on the Settings tab, and if you published using the jAlbum Desktop Application you will find the password setting after expanding the "Privacy options" box.
- Save your changes.
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Some skins (like Chameleon) have their own settings for this, but here is the general solution: Put your album in a subdirectory on your web site. If the skin you are using supports it, jAlbum will automatically add a "parent/up" link.
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The short answer is you can't. If a person can see your photo he or she will always be able to copy it. You can however make it harder for people to download your images.
Read more here.
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Watermarks can be added to the generated images by using jAlbum filters. Some skins (Chameleon, Matrix and Boxer for instance) also have special fields for entering watermarks in their user interfaces, but you get the best flexibility out of manipulating jAlbum filters right away. More information about image filters can be found
here.
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A lot of things can be set in the jAlbum user interface and on the skin-specific tab (see album settings), but if you don't find a user interface control for what you'd like to adjust, add or change in the final album (font sizes, alignment etc), edit the skin template files instead. Take a look at
this tutorial. Always make your changes to the template files and NOT to the generated HTML pages, or you will find yourself having to re-modify them every time you generate an album.
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You can change this behavior on the "Albums" tab of the Preferences window. Look for the setting "When adding files".
If you add your images by dragging and dropping them onto the application you can also use the qualifier keys (shift, ctrl, alt) to alter this behavior.
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That error is triggered if you install jAlbum 8.2 on top of an earlier jAlbum installation. Make sure you have removed the old installation directory completely before installing jAlbum 8.2 and you will be fine. Simply running the old uninstaller isn't always enough.
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The jAlbum application supports all of the most common image formats (JPG, PNG, GIF, BMP, TIFF) and some less common ones (WBMP, PNM, PGM, PBM, PPM). It also has partial (one layer) support for PSD. jAlbum does however not have support for RAW formats.
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This problem usually occurs when you recently have changed the password for your jAlbum account. You need to update your "Account profile" within the jAlbum application. From the top menu inside the application, select Tools > Publish/Manage. Select your account, and enter your new password in the password box.
