You know, we are a small company – have no customer relations department somewhere in India – so we give support by ourselves in our spare time. It takes time, true, but it's great to hear your thoughts about our work. Thanks for all the positive feedback – almost every – and the negative too. It's good to know where you got stuck in album making and which features would you like to see in the future. Here is a small compilation of questions you ask frequently, most of them related to the Turtle skin, as I give support mainly to my skins.

We are aware finding the Settings window isn't obvious sometimes, and currently working on to improve it. Still you can go to settings either by clicking the "gears icon" below the project on the left hand side or clicking the "skin icon" next to the selected skin or choose the "Album » Settings" menu. The skin's proprietary settings are gathered on the skin tab (called "Turtle" for example).
In jAlbum you can pick an image to represent a folder, called "Folder thumbnail". This image will be used as the thumbnail in an upper level folder, you can click on to navigate to the folder. At the top level this image represents the album itself. This image will be used as album thumbnail when you upload the album to jalbum.net – otherwise it is usually not used in the album itself. However, in Turtle this image doubles as "Theme image" – you know, the big one on the thumbnail page. It is also used as thumbnail when sharing over social sites. You can select it by Right click » Use as folder thumbnail. You can even select a folder. As album thumbnail (at the top level) you can pick one that's buried deep in the subalbums too, just go to the Settings » General » Album thumbnail and scroll through using the little triangles. If you want this image only as theme image but don't want to include in the album, you can exlude it at the same time – jAlbum will take care of this situation. I know there is some ambiguity with jAlbum's terminology of "folder thumbnail" and Turtle's "theme image", but this is a kind of recycling of an already existing jAlbum feature for a similar purpose. Just remember – the "Theme image" in Turtle is the same as the "Folder thumbnail" you choose with jAlbum's right click menu.

This one was not asked frequently, but I guess most of you don't even know this feature exists, did you? If you want to have a portrait oriented theme image on the left hand side with the thumbnails right to it, just use portrait image bounds in the Settings » Turtle » Design » Theme image size box, e.g. 400x500.
This must be a javaScript error. The most common source of this error is using quotes or apostrophes in file- or foldernames. I know it's tempting to give folders plain english titles with apostrophes, but web servers, web technologies (Javascript, Flash, ...) and external libraries (Google Maps, Paypal, Facebook) might fail on these. Those who author websites know it well, but you should think of it too. When you create an album, you are creating a website. So keep with the plain ol' web-safe characters ( a-z A-Z 0-9 . - _ ) as folder and file names. You can give them descriptive titles in Edit mode » bottom right corner » Title, and use any character you like. Also you might want to check if the Settings » Advanced » Naming » URL encode links setting is on, which might help with file and folder names containing non-websafe characters.

Do you see the other red arrow above? Yes, that's where you can add descriptions to a folder. These desriptions will appear below the page title, and in the list of the sub-albums. But how to get to this page? If you are using double click to swap between Thumbnail and Edit mode, you might find it hard to get to the edit mode of a folder, because if you double click it, it will simply take you to the images in the folder. First select the folder's thumbnail, then either use the Edit mode button on the top right corner or click the Edit link over the thumbnail or use the context menu (right click) + Properties. You can even use HTML formatting in the folder descriptions. For the top level page just go to the Settings » General » Album description. It's the same as a folder description but for the album itself.
As a first step, obviously you need to include the originals in your album. You can do this by a global switch on Settings » Pages » Link to (originals | hi res images) via scaled images. Or just select those images where you want the originals attached, Right click » Include original. The album will show a link (a button with a down arrow) to the original on the Info panel. When the visitor clicks it, the image will open in a new browser window. This is how browsers handle links to images. If you want to download it, just save from the new window (right click » Save as... or by drag and drop). You can also save it directly from the album by right clicking the download button, and selecting "Save link as...".

While you can take steps to stop saving your images, there's no absolute protection on the web. One can easily take a screenshot for example, you can't stop it. Also the real source of the images can be easily revealed with debugging tools. Remember, an image visible on the web is also suspect to copying. If you are concerned about stealing your images do the following:
If you want all your new albums to start with the same settings just make an album with the desired settings, then choose: File » Save as default... This way all your new albums will start with the saved set of settings. If you only want one album to use the settings from another, just use the File » Import » Settings from jAlbum project menu.
First save your logo as PNG or GIF (8 bit with transparency) or 32 bit PNG in the final size (shouldn't be too big, e.g. over 200px wide). Place this image in the skin folder's (Ctrl-Alt-S from jAlbum) 'res' subfolder. You might need to have administrator privileges. Please don't overwrite the skin's own logo.png file. Now you can refer to this logo in the header or footer as: ${resPath}/mylogo.png. Here is an example:
<div class="center">
<p><a href="http://mysite.com/"><img src="${resPath}/mylogo.png"></a></p>
<p>Please visit my site!</p>
</div>
Please note, if you make any modification to a skin, it will be lost after a skin update. So please keep track of what you've modified, and save the necessary files in another location (e.g. a pendrive), to be able to re-apply the changes to the new skin version.
It is now pretty straightforward with jAlbum's built-in translation tool. Pick you language in the Tools » Preferences » Language and use Tools » Translate » Translate selected skin if you want to do it from scratch or select Update to translate only the missing keys. If you have finished with it, please send me the translation file (Tools » Translate » Find skin translation » texts_XX.properties) to be attached with the next skin update. Thanks in the name of your fellow citizens.
Turtle 2.x is using many advanced visual effects, like transitions, zoom effect, drop shadows, etc., which might consume too much of computation power on less capable devices. Here are my recommendatons to make the least resource-heavy albums:
Plase write me if you are still missing something. I plan to cover more topics like shopping cart integration, geotagging and video embedding in the upcoming posts. Stay tuned!
/Laza
Hi Peter, the icon should show up to notify visitors that the album has started executing the next photo action, so they shouldn't repeat it. However if you want to hide it use the following code in the "Turtle / Advanced / CSS" box:
.gallery .wait { visibility: hidden; }
Hi Laca
Is there any way to prevent the animated 'busy' icon from showing in the middle of the current picture when the next one is loading. It is so distracting - I find myself looking at the icon instead of the picture! I'm using the latest jAlbum and Turtle skin.
Thanks, Peter
Do you mean Home button to another page in your site or the top level album page? For the top level album page you can enable the "Top navigation" which will include the home icon too. For an external link you can use jAlbum's Home link which is use on the top level index page as link for the "Up" button. You can also add a link in the album (folder) description.
I really love the theme! But i have a question. I know there is a home link in the footer, but still i would like to add a home field (button or text) to the header part.
Can you guide me how to do this or show me in the settings if it already exists?
Thanks at forehand,
Bert
Please check if Settings / Pages / Rows is 999 or 0. Turtle can't handle multiple index pages, and this setting ensures that all the images go on the same page. In separate slides mode (Make slides) the thumbnail scroller above the main image shoes only the last 5 and the next 10 pictures to avoid loading all the thumbnails for every single picture.
In other words I can't scroll the thumbnails down or up, as I can with my other albums. Why not? How can I fix this?
I've loaded 40 images but can only see 24, then if I play the slideshow it shows the last 16. How does one get from there back to the beginning?
Hi Kees,
I believe if you change the default language on your jalbum.net homepage the widgets will change language too.
/Laza
Below my Turtle album I have the Widget with the items like "Album remarks(0)", a "Visits" counter, a "share" button, a blue info button "about" etc.
Above words between the "" are default showed in my case in Dutch.
How can I get those words in English?
Thank you very much for your help.
Kees
This is the greatest thing for photographers since the invention of the digital photography.
So, people, come on! Donate $ and € to this guy!
it seems it's not possible to post html code here, so use:
{a href="http://somesite.com" }link text{/a} - where "{" = (less than sign) and "}" = (greater than sign)
@noscio: Yes, naturally you can use links in captions. Depends on the Settings / Turtle / Advanced / Preformat texts... settings. If preformat is ON use [Link text|http://somesite.com/] otherwise use the plain old html format: Link text
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